You cannot fix your winch pin, the winch pin is now compromised. Please contact support@detailk2.com or visit https://detailk2.com/warranty and submit a warranty claim.
My winch won't work and I hear a clicking sound?
If you hear a clicking there is a good chance your winch relay (black control box) isn’t working. You can check that your winch is fine by hooking up a power source directly to the winch and by pass the control box. If the winch works fine you need a new WCB (winch control box).
My winch only goes up or down?
This is a sign that you have a defective WCB (winch control box). Please reach out to support@detailk2.com or submit a warranty claim at https://detailk2.com/warranty
My wireless remote isn't working
If the light on your wireless remote is flashing red, make sure that:
You've confirmed that the issue is in fact with your wireless remote by first plugging in your wired remote and try using the controls.
The ground wiring coming from your transmitter box is going back to the negative terminal on your battery.
You have tried changing the battery on your remote.
You have tried resetting your wireless remote.
Resetting your wireless remote:
Take off one of the leads from your battery (positive or negative)
Turn on the remote's wireless emitter and press the IN and OUT button simultaneously for 3 seconds. After 3 seconds, the wireless remote light will turn a solid green.
Reconnect the lead back to your battery.
If you have attempted all techniques and are still not getting a functional remote, you may need to replace your wireless remote.
Is your remote within the warranty period?
Please visit https://detailk2.com/warranty to fill out our warranty form so we can send you a replacement covered by your included 1-year limited warranty.
